Top 5 Consumer Complaints — iYogi Reveals the Five Primary Issues that Users Face with USB Devices


NewYork (PRWEB) June 08, 2011

iYogi, the provider of on-demand remote tech support services, released a report on ‘Top 5 Consumer Complaints’ related to USB devices. The use of USB (Universal Serial Bus) devices is quite common and millions of users across the world use them. These devices are designed to be plugged/ unplugged into the computer system without affecting the functioning or power on mode of a PC. This includes hardware devices like cameras/ web cams, scanners, etc.

Sometimes, the port wherein the USB device is plugged in may stop responding. There can also be issues if the device is repeatedly inserted or removed, without being stopped properly. This latest iYogi reviews series on ‘Top 5 Consumer Complaints’ addresses the most common USB devices related issues that users face based on the feedback from iYogi’s large subscriber base. iYogi continuously monitors and publishes the most common complaints to help people solve their day-to-day problems related to technology.

iYogi reviews the top 5 complaints related to USB devices:


USB not detected/ functioning For a USB device to be detected, there must be an appropriate driver installed on the computer system. Windows operating systems usually come with the necessary drivers installed or they can be automatically downloaded from ‘Windows Update’. Most USBs have a plug-and-play functionality, wherein they install the necessary drivers by default as soon as they are plugged into the PC. Windows ‘Device Manager Utility’ can be used to manage and control USB settings. There can possibly be two instances if USB does not work after plugging in; either Windows does not find a driver for the USB device or Windows does not recognize it. If Windows installs a device driver automatically, there is a notification indicating that the device is ready to use and if it is unable to detect the driver needed, it prompts the user to insert the disc containing the driver that comes with the device. The drivers can also be downloaded from the device manufacturer’s website. The problem can also persist if any of the following: device, driver, USB port or power supply is defective or if there is not enough power supply to USB hubs.

Note: All the drivers must be compatible with Windows version installed on the PC. Do not download drivers that are compatible with other versions.

USB device not recognized immediately after standby/ hibernation The computer might have difficulty in recognizing a USB device once it is plugged into a Windowsbased computer system, immediately after the computer resumes either from standby or hibernation mode. In such cases, users will be prompted with a warning message “Unrecognized device has been found.” This chiefly happens because when the computer resumes, there is a time span of 5 to 10 seconds, when the ‘Selective Suspend’ feature of the USB driver interferes with detection of the new USB device. To resolve the issue one must unplug the device and then plug the device back into the computer.

Lack/ Non-functional USB 2.0 port in computer Sometimes, high-speed USB 2.0 ports might not work due to the lack of correct drivers installed for the ports in the computer system. There might also be a possibility of ports being faulty. If an external USB hub is plugged into the PC, the chances of it being out of order or lacking the proper drivers are always a possibility. One must ensure the proper functioning of USB ports or hubs by checking for ‘Device Manager’.

AutoPlay automatically opens a program When a USB device is plugged into a computer, a dialog box is shown that is called the AutoPlay box. AutoPlay sometimes, automatically opens a program that might not be required by the user. To never see the AutoPlay dialog box again you can follow some simple steps: Click ‘Start’ > Click ‘Control Panel’ > Click ‘Hardware and Sound’ > Open AutoPlay. Now, select the ‘Take no action’ option, to ensure that the AutoPlay dialog box is not visible again. Moreover, if one wants to choose an action each time he/ she plugs in a device or insert a disc, ‘Ask me every time’ option can be selected and a program that needs to be automatically opened each time can be chosen.

Device cannot be stopped Once the purpose of using the USB device is fulfilled, users would want to stop and remove the device. However, many-a-times “The device cannot be stopped right now” error message is displayed. The most common reason is that a running program has ‘opened’ files on the device drive. The most annoying part is that this often happens even when all the programs on the desktop are closed. The device gets locked due to one of the background processes running on the computer, like antivirus software, etc. ‘USB Safely Remove’ icon on the system tray helps to detect device locking due to several reasons and also to resolve the issue.

What iYogi has to say about it:

“USB devices have caught on in popularity because of their versatility and ease of use, and problems with a USB device or port can sometimes bring our digital lives to a grinding halt” said Vishal Dhar, President, Marketing and co-founder of iYogi. “Our tech experts are regularly helping customers resolve problems with their USB connections.”

About iYogi

iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi’s unique model, including proprietary iMantra technology and highly qualified technicians, is designed to eliminate computer-related stress and keep digitally dependent consumers and small businesses protected and productive. iYogi — with its proven global expertise delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services. Major resellers and technology companies are turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported, visit: http://www.iyogi.com.

Media Contact:

Chelsea Irwin

GlobalFluency

(650) 433-4163

cirwin(at)globalfluency(dot)com

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Carry Your Personal Cloud in Your Palm: iTwin Makes It Simple to Securely Access All Your Files on the Go

Singapore (PRWEB) 9 ITwin June 2011

today announced enhancements to its award winning file sharing iTwin device (99 $ ) to play more efficiently, sitting at a computer at home or work from anywhere. A new thumbnail view allows the user pictures and other files from remote images in the thumbnail looks familiar that work on a local computer. Also in this update is published, users can seamlessly iTwin current remote media files without having a local copy. iTwin is now compatible with almost any type of known proxy servers, allowing users remote access to files from any network environment. ITwin existing users can simply plug and play to the advantages of these new benefits take to buy without paying monthly subscription fees or the need for a new device.


These new features allow iTwin

even better than a personal cloud of work. iTwin makes it easy to quickly view, edit and files stored in the original user security locationprotecting, the private and confidential files. iTwin users do not pay monthly subscription fees, as is typically required with cloud storage. And is not the hardware iTwin and only limited by the size of a computer hard disk, users can create any number of files of any size to purchase one-time access $ 99.

In a recent article in The New York Times on cloud storage, Verne Kopytoff writes Hacking G. of well-publicized thefts and big companies like Sony, RSA Security, and e-mail marketing firm Epsilon Data Management provide the late adopters. In addition, George Hamilton, an analyst at Yankee Group wants states to Article Kopytoffs, I would not touch with a social security number to a service-based storage cloud.


iTwin

continue to innovate, using a simple and secure remote computer to deliver in the same way that sitting in front of her, said Lux ​​iTwin Anantharaman, co-founder and CEO. Cloud storage has serious limitations, and requires the storage of sensitive information through a third shift, so it became known openly. The iTwin because user information is always stored in their original device, the risk of private information used inappropriately mitigated.

iTwin consists of two identical parts, similar to a standard USB drive. Part of the iTwin goes into the main computer, the other half, or two, can be activated on any PC with Internet connection and allows instant access to files from one computer to another. Double uses two-factor authentication, military grade 256-bit AES encryption and a special remote control can be disabled to protect the information with the highest safety standards. iTwin allows users to share, copy or backup of work documents, digital music and photo libraries, or general files and folders are often required by the road. iTwin professional users can also remotely access and / or work processing files simultaneously and version control.

an online survey in the Chicago Tribune from May 17, writes Terry Gardner (iTwin) is really plug and play. I like the opportunity to travel with a small flash drive instead of my laptop to share photos or music with a friend, or use the friend’s computer to work on documents stored on the computer at home.

iTwin is available at an introductory price of $ 99 to http://www.iTwin.com/buy_iTwin.php. iTwin is GDGT Live in New York and the Showroom line at the Consumer Electronics CEA week in New York, 21 to 23 June 2011. To schedule a meeting with iTwin during the show please call 415-512-0770 or email Schwartz Communications iTwin (a) Schwartzcomm (dot) com. For more information, visit http://www.iTwin.com.


About

iTwin

iTwin is a user friendly device for connecting two lines any computer, anywhere in the world, securely and easily. It supports Microsoft Windows 7, Windows XP and Windows Vista. Unlike storage solutions within the constraints of space and privacy risks, including award-winning products iTWINS two identical halves that need only be connected to two computers so they can be instantly connected and secured by hardware-based encryption. iTwin in 2009 TechCrunch50 finalist in the awards of honor to access remote file as easy as using a flash drive and also for users to replicate the experience of one computer to another computer with an Internet connection. Would you take lightly, as many of his songs, videos and photos you want and eliminate the leakage of sensitive data to leave the laptop at the office. ITwin For more ideas on how to be productive and worry-free with, please visit http://www.iTwin.com, or follow us on Twitter and Facebook @ iTwinTweet in http://www.facebook.com/iTwinFeed.

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Long time PC gamer expanding to console, ps3 or xbox 360? Please leave the trolls at the gate!?

JohnThePyro question to expand a long time PC gamer console, PS3 or Xbox 360? Please trolls at the gate?
Long story short, I have not played on a console since the Playstation 2. I was a very dedicated PC gamers, and spent a little on the workhorse. However, to the point where the gaming market, but certainly not stagnate, reached a point for me is that I can find, I want to play PC games kommen.Ich love the action RPG, FPS first (I only play on the PC), normal RPG, Hack Slash, these types of games, and unfortunately there are a limited number of quality games for the PC that fit that mold. I look forward to a new console, now that prices are falling, and both have very large libraries for the game kaufen.Ich located between the Xbox 360 or PS3, but do not know where to go from there. I know nothing about the PS3 Blu-ray (I get all my digital media and transmitted to a PC connected via HDMI media to a flat screen TV) to care. I’m leaning on the Xbox Live service, and because of its digital acquisition system looks huge, but I have the problem that many seem to have games for Xbox / PC versions. Which of course I gespielt.Jetzt already on the PC, the PS3 has an online system less strong, but it seems that many more exclusive titles that are not on the PC, and to have. It has also become more apparent and less technical hardware Probleme.Kann anyone give me an opinion on what is the best buy and why would it be? Please trolls bulls at the door. No need to think about how a console “sucks nuts” to read, if I did I just read the Amazon reviews = / Best answer .

response Foley Jones
360 and MW2 … PS3 can live, but its annoying. 360 is plenty to do, even if you do not have all the games, if you live.

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What do you think? Answer below!

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